Please reach us at sales@condokey.com.au if you cannot find an answer to your question.
Yes, absolutely. This can be changed easily, and as often as you like.
A tool and instructions are supplied for you to change your code.
Click here to see instructions.
CondoKey offers 3 different mailbox inserts. Portrait, Landscape and Expander.
Portrait and Landscape are designed to fit into a standard front opening Australia Post recommended A4 commercial mailbox.
The Expander is a multi mailbox fit solution.
IMPORTANT - You will need to measure your mailbox to be sure of compatibility. Check out our Products page for compatible mailbox dimensions.
The Portrait and Landscape inserts allow mail to be received.
Yes, we provide detailed, easy to follow instructions for every customer to be able to install for themselves. A copy is included in the order.
CondoKey mailbox inserts offer a solution for those mailboxes that are accessible by guests. We recommend an alternative key collection method.
The Portrait and Landscape CondoKey inserts are designed to sit snugly inside your existing mailbox with minimal fuss.
They use a cam lock similar to that of your mailbox, which when turned 90 degrees using the master key, swings behind the mailbox hinge to prevent the insert from pulling out.
Click here to watch the video.
If you have forgotten or lost your code the combination lock will need to be removed and replaced or reset by a locksmith. In order to remove the combination lock the drawer will need to be accessed.
Click here to watch how.
Note: this is not how to reset the code. See the question - Can I reset the combination lock code?